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FAQ
Find answers to common questions
We test over 100 essential and advanced biomarkers to give you comprehensive insights into your health. See our extensive list on the home page
Standard and Premium Listen memberships include:
- 70-100+ biomarkers tested at the start of each year, with mid-year retesting of 70+ biomarkers.
- Insights from top doctors based on your results.
- Access to re-testing at transparent prices, as needed.
- Access to purchase add-on tests (e.g. STDs, cancer screening, allegeries), as needed.
- Access to purchase groundbreaking new diagnostics (e.g. Galleri Multi-Cancer Early Detection), as needed.
Listen is entirely self-funded, with no insurance involvement. The price you see is the final amount you'll pay.
Listen is designed for anyone interested in understanding and monitoring their health, including:
- Anyone who wants to better understand their body
- Health optimizers seeking to perform at their best
- People managing chronic conditions who want data-driven insights
- Proactive individuals interested in preventive screening and early detection
Once taken off the waitlist, you can schedule your first test within days of joining.
Listen is available throughout Australia, with testing conducted at any Healius Pathology Labs. With over 1,900 locations nationwide. See map.
While traditional healthcare typically responds to symptoms, Listen takes a preventative approach by:
- Testing 100+ biomarkers for comprehensive health insights
- Identifying potential health issues before symptoms appear
- Enabling proactive health management
- Tracking changes in your health over time
No, Listen complements your existing healthcare. We provide extensive biomarker testing that most GPs don't typically order, as these tests aren't covered by Medicare or aren't part of standard preventative screening.
Listen is entirely self-funded and isn't covered by Medicare or private health insurance. We've chosen this model because many functional medicine tests aren't typically covered by traditional healthcare systems, and we believe comprehensive health screening should be accessible without requiring symptoms first.
Our test panel was carefully curated by our team of Integrative Doctors and Functional Medicine experts, based on extensive research into the most valuable biomarkers for preventative health monitoring.
You can become a member through our secure signup process available here.
Get tested at any of our 1,900+ partner Healius Pathology centers across Australia. See here.
An average lab visit takes 15-30 minutes, however timing can vary significantly depending on pathology clinic demand on that day.
The pathology lab collects approximately 30mL of blood to analyze over 100 biomarkers.
You'll need to present your digital QR code at the lab, which serves as your pathology request form. This will be sent to you via SMS/email after you sign-up for your membership.
We recommend testing twice per year to track and improve their health over time. This is included in both Standard and Premium memberships.
Regular testing helps track your body's changes over time and monitors the impact of medications, diet, and lifestyle interventions.
No. We exclusively partner with Healius to provide laboratory-grade testing, ensuring the highest accuracy for all biomarkers.
Yes. Fast for at least 8 hours before testing, drinking only water. Avoid intense exercise before and after your test. Morning appointments are recommended for optimal hormone testing. Further details will be available in your personal platform.
Continue all prescribed medications unless directed otherwise by your healthcare provider. Consider pausing Biotin (Vitamin B7) 72 hours before testing, as it can affect certain hormone test results.
See full test list on our home page.
While we use the same trusted biomarkers as medical professionals, we don't provide formal diagnoses. Our service complements your existing medical care.
Our comprehensive testing includes primary fertility hormones for both men and women. Additional specialized tests, including Semen Analysis and Anti-Mullerian Hormone (egg reserve), are available for purchase.
We help monitor your biomarkers to track how your body responds to medications, supplements, and lifestyle changes, enabling you to better understand your health journey.
Results are typically available within 2-4 weeks of testing.
Your results include detailed biomarker descriptions, interpretation guidance, and recommendations for any necessary follow-up testing or medical action.
Yes. A registered integrative doctor reviews all results and provides a detailed summary with advanced insights.
For critical results, you'll receive an immediate phone call from one of our integrative doctors.
We exclusively use medically-accepted biomarkers and testing methods through Healius's accredited laboratories.
Access your results through the Listen web app on your laptop or mobile.
Yes. All results are available for PDF download.
Yes. Your health data belongs to you, and you're free to share it with any healthcare provider.
While rare, errors can occur with any diagnostic testing. If you suspect an incorrect result, retesting is available at member rates.
Our Standard membership is $690 AUD per year and our Premium membership is $1,090 per year.
Depending on your membership choice, it includes:
- Annual and mid-year retesting of 70-100+ biomarkers.
- Doctor's review and personalized insights
- Data-driven lifestyle recommendations
- Access to member-rate retesting
- Access to advanced testing options
See our extensive list on our home page.
You can cancel anytime through your account dashboard. While we don't offer refunds for prior payments, you'll maintain access until the end of your billing period.
Yes. You have complete control over your health data and can request deletion at any time, though this action cannot be reversed.
Access is limited to you, the pathology lab, our integrative doctors, and essential administrators.
We offer a dedicated referral program for registered healthcare providers. Contact our professional services team for details.
When your
body speaks,
